Weekly Welfare Calls
1 - Click 'Buy Now' above (for VAT status information, see the section below), we'll contact you to set up future payments.
2 - After check-out complete the application form, we'll contact you if we need further information.
3 - We'll send out your alarm with easy to read instructions, then you're good to go!
What's included in the monthly price
- Novo personal alarm unit
- Smile pendant
- 24/7 monitoring (our control centre is TSA accredited)
- Weekly check up calls
- Technical support
With the Wacot HELLO package we'll call you once a week just to check-in and have a chat, this means you're never alone and we can let your carers/family members know if you need help. You are provided with the Novo alarm unit and Smile pendant. The Novo unit is like a loudspeaker telephone with a very sensitive microphone, which means two-way speech will be possible wherever you are in the house. The Smile pendant can either be worn around the wrist or the neck and can be pressed if you ever need help.
Once we have your details, the alarm unit will be programmed and sent to you so you can set it up at home. Don't worry, this is very easy to do, we'll send you clear instructions and we'll be at the other end of a phone should you need further assistance.
Once set up, you have the peace of mind that should you need it, help is a button press away, 24 hours a day, 7 days a week. Once you press your button (worn around the neck or around your wrist), one of our dedicated call centre operatives will speak to you and arrange the help you need, be it the police, fire or ambulance service or a loved one or a friend.
Unlike our competitors, there are no hidden charges and no nasty contracts. Simply click buy and we will set up the payment plan of your choice. If you want to cancel at any time, just give us 30 days notice by pressing your button and we'll arrange everything from collecting the device to cancelling the payments.
Simple, honest and easy!
How our prices work
The price shown is monthly subscription. Once you click buy, you will be charged for the first month. Subscriptions payments are handled by PayPal, we will contact your shortly after purchasing to setup your plan.
In order to give you a comprehensive service, there are a few details we need from you. To speed things up, please complete the application form online (you will be taken there after checkout), or if you prefer we will call you within 2 working days to collect this information.
Are you VAT exempt?
If you have a disability or suffer from a long term illness you may be VAT exempt. Check here for guidance and if it applies, please select VAT EXEMPT at checkout.
Please note - the system requires an active telephone line within 1.5 metres (5 feet) of a free power socket.
How buying helps the Alzheimer’s Society
Many of us are touched by dementia and we fully support the amazing work that the Alzheimer’s society undertakes on a daily basis. That is why every time you make a monthly payment, we will donate £1 to the folks at the Alzheimer’s society and given how popular our service is, your subscription makes a big difference. On behalf of all those at the Alzheimer’s Society, we thank you for choosing Wacot.
By buying/subscribing to this product, you agree to our terms and conditions found here www.wacot.co.uk/terms
Home Package Setup Guide (PDF)
I wanted more than a wrist pendant that mum presses if she needs help. They call her once a week and have a chat. If there’s anything wrong they let me know.